Customer Service

[email protected]
9655 Penn Avenue South
Minneapolis, MN 55431
Business Hours:

7:30am - 5:30pm CST

Processing And Shipping

All orders are processed on a first come basis. Most orders are shipped within two working days. If imprinting is required, allow two to three weeks after approval for shipment depending on the number of items needing imprinting unless noted otherwise in the catalog. Orders with imprinting will be held until all imprinted items are complete unless you request otherwise. Some products may be shipped separately. No Saturday delivery.

Prices are subject to change. Products are subject to availability. Discounts are only available for accounts in good standing.

State and Local Sales Tax

Tangible Values, Inc. voluntarily collects remote seller sales/use tax for the following states that are in compliance with the Streamlined Sales and Use Tax Agreement (SSUTA), as well as a number of other states. For your convenience, listed here are the affected states with their state-wide sales and use tax rate.

  • AR: 6.5%
  • AZ: 5.6%
  • CA: 7.25%
  • GA: 4%
  • IN: 7%
  • IA: 6%
  • IL: 6.25%
  • KS: 6.5%
  • KY: 6%
  • LA: 4.45% (we collect 8.45% as a direct seller)
  • MA: 6.25%
  • MD: 6%
  • MI: 6%
  • MN: 6.875%
  • NE: 5.5%
  • NV: 6.85%
  • NJ: 6.625%
  • NC: 4.75%
  • ND: 5.0%
  • NY: 4.0%
  • OH: 5.75%
  • OK: 4.5%
  • PA: 6.0%
  • RI: 7.0%
  • SC: 6%
  • SD: 4.5%
  • TN: 9.75%
  • TX: 6.25%
  • UT: 4.7%
  • VA: 5.3%
  • VT: 6.0%
  • WA: 6.5%
  • WV: 6%
  • WI: 5%
  • WY: 4%

Tangible Values, Inc. does not benefit from the collection of sales tax and we remit all taxes collected directly to the appropriate taxing jurisdiction. As a general rule, it is the laws of the state of delivery that determine whether sales tax will be due on your transaction. By placing your order you understand taxes that appear on your order are estimated and you are obligated to submit the appropriate taxes for your state and your location. Should additional tax funds be required, you understand you will be billed accordingly. As rules in this area are in constant flux, additional states may be added from time to time as they comply with current rulings and federal law.


Samples are currently not available. Due to COVID, work at home practices, and supply channel pressures, sampling of our products is not available at this time. Wherever possible, we provide a digital sample of the product within the website under the product listing.

Order with confidence, however, as all our products have our 100% Satisfaction Guarantee.

Thank you for your understanding.


There are no additional charges to personalize most imprinted products in our catalog or on this website. However, for some items charges may apply for custom logos ($35), custom ink colors ($25) or custom die-cut windows ($65).


Orders from the 48 contiguous states are shipped standard ground unless requested otherwise, and take 2 to 5 working days. Shipping rates are shown at the bottom of the order form as a percentage of your total order and will be automatically calculated at checkout on this site. Customers in Alaska, Hawaii and outside the United States will be shipped best way and the amount will be billed unless specified otherwise. Expedited shipping may be selected at checkout for an additional fee. Overnight and 2-day shipping choices are available and guarantees that when your order is ready to ship, we will ship your order via overnight or 2-day shipping. No Saturday delivery.

Return Policy

We will happily provide a refund, replacement, or credit adjustment for returned merchandise provided the merchandise is in re-salable condition, up to six months after purchase. Time sensitive materials such as tax forms, tax prep software and products with the year pre-printed must be returned by December 31 of each tax year. Refunds are not accepted for downloadable versions of tax preparation software. Imprinted items may only be returned if due to our printing error. Request a return